Transformation Of Telephony Services

“Cloud computing has transformed tremendously over the past decade, particularly impacting telephony. Due to cloud computing, telecommunication services have grown in efficiency, mobility, and service — all reasons why VoIP services have become better than traditional phones. For starters, in this day and age, businesses need to take advantage of every opportunity to increase efficiency. Communicating through a VoIP service is more straightforward and easier. Companies can focus on making sure that all stakeholders are well-informed, especially the customers. VoIP services allow for calls to be made wherever there is an internet connection. If you have an off-site or travelling workforce, employees can easily make phone calls even when they are away from their desks.

“Next, the needs of a company can change over time. With the help of cloud technology services, a company can adjust its storage and data needs to as little or as much as required. Expanding to a new location or moving to a different office is also easier. Lastly, a VoIP service can be hosted entirely in the cloud, thus requiring less equipment. In using a VoIP service, all the company’s data and business communication needs are coursed through a single network. With all this being said, I think it’s safe to say it’s truly exciting to think where the development of cloud computing might take us next in the VoIP industry.”

Rob Stix, CEO of DirectNet

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