We are an Advanced Telecommunications Company

DirectNet was founded in 2010 and is a 100% Canadian-based independent wholesale provider of cloud-based telephony services. We are more than just a wholesale provider; we are your trusted service partner. The DirectNet service platform provides cutting-edge infrastructure and software; but it’s also our quality support, service, and expertise that makes us stand out from the rest.

We are dedicated and committed to delivering the best quality of service 24x7x365, at the lowest possible price – no one else in the industry does it better than we do. We are the standard.

Our Vision

To be recognized as one of the best service companies in Canada.

Our Mission

Our Core Principles

Understand our customers’ needs, and satisfy them.

Work as a team to build long-lasting customer relationships by understanding their requirements and exceeding their service expectations.

Focus on solutions, not problems.

Begin with the goal in mind and involve the right people in the right situations. Stay positive and work together for desired results.

Hire good people and empower them.

Place the right people in the right positions, develop their talent and skills, and provide opportunities for them to influence outcomes.

Work to win.

Place integrity first. Be competitive. Work together as a team to exceed expectations.

Why Us

DirectNet was founded in 2010. We have over 90 shared years of next-gen telecom experience, and we emphasize service quality control and attention to value. DirectNet is a leader in cloud-based wholesale residential VoIP solutions.

We offer 24x7x365 NOC and continuous platform improvements by a dedicated in-house development staff. Our cloud-based voice services are Canadian-owned and operated, and we have a large, loyal customer base that is satisfied with our high service standard. We provide a straightforward and simple on-boarding process that gets you started fast. Our multiple layers of advanced security will protect your sensitive data, and we also provide automated porting, provisioning and integrated e911. Customers across Canada trust DirectNet because we care.

At DirectNet, we make it easier for businesses to achieve success. We are the standard.

  • 90 years of collective next-gen telecom experience.
  • Canadian-owned and operated with a large and loyal customer base
  • Highly efficient, resilient and scalable network
  • Large local number porting (LNP) footprint
  • The highest quality cloud-based voice services available
  • API for back-office integration
  • Multiple layers of advanced security
  • Simple/intuitive admin/end user portal design
  • Automated porting
  • Integrated e911
  • Device provisioning services
  • Value-centric flat rate pricing
  • 24x7x365 NOC
  • Branding available
  • Platform features and performance continuously improved by in-house dev staff
  • Easy and fully supported on-boarding process

Business Benefits

Our services will help you in numerous ways:

  • Provide the highest quality service to your customers
  • Reduce total cost of ownership and eliminate CAPEX
  • Streamline operations and reduce OPEX
  • Accelerate time to market and future-proof wholesale VoIP
  • Drive revenue growth with new markets and new services
  • Refocus resources and investments in high-growth strategic initiatives