Small and mid-sized enterprises (SMEs) rely on stable, secure, and capable communications solutions more than ever. At DirectNet, we’re pioneers of the new standard with cloud-based wholesale VoIP and Direct Inward Dialing (DID) number provisioning. With that said, just what is the relationship between DID numbers and SMEs? Let’s take a look in more detail to help you make a more informed communications decision.
DIDs aren’t region-specific, meaning you can implement them anywhere in the world without any fuss. Instead, they are hosted through a Private Branch Exchange (PBX) and sent to wherever you need to place the call from. The genesis of DIDs as we know them today was the need to move on from legacy call transfer processes. Initially a manual transfer, then later replaced by automated PBX solutions, callers and recipients have benefitted from reduced waiting times and a more seamless, dependable communications experience.
Benefits of SMEs Using DIDs
With no middleman in the form of automated PBX replacing the receptionists and switchboards of old, higher call volumes are possible – from anywhere, to anywhere in the world. Combined with cloud-based VoIP communications as the new, modern standard, you can expect your telephony costs to dramatically decrease with the adoption of DIDs. Best of all, multiple dedicated lines are no longer required; you can ditch your legacy phone jacks and untether from dedicated phone service providers, ensuring even more significant long-term cost savings. In addition, real-time communications are now a reality, making collaboration more efficient and effective with features such as instant connectivity readily available.
A Serious Win for Cloud Service Providers
If you’re a reseller of modern cloud telephony solutions such as ours at DirectNet, DIDs can help you ensure streamlined organization, handle multiple call streams with maximum uptime, and deliver truly reliable service to your customers. In short, you can stand by the services being offered, especially if they come complete with all-in-house maintenance and 24x7x365 NOC support capabilities such as ours. Fast, ready for international calling, fully redundant, and scalable with businesses of any size, there are many reasons why it’s known as the new standard.
Want to learn more about our DID origination inbound voice or managed VoIP services? We at DirectNet are happy to help. Contact us to discover what our platform and features can do, optimized to help today’s SMEs operate in a modern, streamlined, and cost-effective manner.