If you’re new to the wonders of simplified voice, you’re in for a treat. It can also be overwhelming. That’s why we at DirectNet take the whole simplification aspect seriously, working closely with clients to ensure the smoothest possible transition. In addition, we prioritize cost-effective, worthwhile telephony solutions for operations of all sizes, more hyper-scalable and adaptive than legacy alternatives.
Today, let’s simplify voice termination services to ensure a clear understanding of the fundamentals.
Inbound and Outbound Voice Fundamentals
Before digging into termination, let’s first briefly summarize originating services. Inbound voice origination DIDs are used for inbound calls, with DirectNet offering per channel or minute pricing along with post-pay billing, CNAME caller ID storage, instant DID provisions and portability, and more. You can bring numbers from other carriers onto the network without any hassle. Utilizing a fully redundant network that originates 93 percent of all inbound calls on-net, it’s an ideal choice if you want simplified local calling without sacrificing reception quality.
Outbound voice termination itself refers to equally secure, high-quality communications not only locally, but internationally. Ours at DirectNet is currently supported by G.711U and G.729 codecs and has no capacity restrictions in place, meaning it can scale and adapt to the telephony needs of your business as it grows. It also offers quick turn up, portal access, and even free testing credit, helping you make the most of a least-cost-routing (LCR) engine, CLI-guaranteed solution complete with 24/7 call routing management and control.
There are commonly two types of pricing models available to those adopting cloud-based communications. These are intended to provide the best possible value while being an appropriate option for the calls you receive and send. The first, flat rate pricing, does what it says on the tin – it provides a straightforward bill with no fluctuations, ideal for those who seek consistent, “set it and forget it” voice termination pricing.
For those who have fluctuating call volumes, an arbitrage model is an even better option. Ideal use cases including operations with peak periods of high call traffic followed by low periods, or those who experience irregular patterns and can’t predict how busy or quiet it will be. Regardless of your needs, our team at DirectNet can help you decide on a pricing model and feature set that works best for you – and stays well within your communications budget.
Interested in learning more about our voice termination services, or need a specific feature explained before you dig into converting your communications to the new standard? Our technicians and support staff are happy to help. Contact us today!